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Friday, May 24, 2024

Is AI competing with or complementing humans?


Around 2 million years ago in the land of Africa a new species evolved which was far

superior in intelligence than all the other species in the world. Those were the first

humans. Soon they declared victory over the blue planet. Since then, nothing has

evolved as intelligent as human beings until now. The inception of artificial intelligence

presented a challenge to the undisputed throne of humans being the smartest beings on

the planet.


Decades have gone by of weaving stories of fiction and imagination around AI or

artificial intelligence. Still, the tipping point was only last year when AI witnessed

exponential growth in general applications. The arrival of ChatGPT fueled the

discussion of AI massively and soon it became the talk of the town. However, industries

were using AI even before the ChatGPT in various fields and R&D was already going

on. Now it has not only become a household topic, but also giant companies are

investing multi-billion dollars into it more aggressively than ever.


AI has now swiftly transitioned from the fictional realm to reality and its unprecedented

capabilities raise new questions. Is it a threat to humanity? Is it going to take our jobs?

Or will it take humanity to the unimaginable territory of innovation? Combining

everything we have one important question to ask, “Is AI competing with or

complementing humans”? So, let’s discuss and try to find out the answer to the most

relevant question of our time.


Background


What is AI?


AI or artificial intelligence is a technological innovation which helps machines and

computers to simulate human intelligence. With the assistance of other technologies, AI

can perform several complex tasks such as event forecasting, driving autonomous

vehicles, digital assistance or as generative AI, replicating human conversation.

Generative AI tools like ChatGPT are also part of AI which can write poetry, draw

paintings or generate complex algorithms. AI is a subset of computer science with

machine learning and deep learning (which are important processes of creating AI).

Historical context


The idea of intelligent machines is not new, as our curiosity and imagination led to

several fictional and non-fictional concepts of AI even among the ancient Greeks,

Egyptians, and Chinese. They had myths about robots and imagined an artificial

creature named Automaton.


However, in modern culture, the word artificial intelligence was coined in 1956 at a

conference in New Hampshire. The conference discussed the probabilistic future of AI

within a generation. It wasn’t easy nevertheless to bring the concept into reality. Due to

a lack of funding and proper research, the concept of AI remained only a part of a

fictional realm. In 1997 IBM’s deep blue computer defeated famous chess champion

Garry Kasparov. It attracted a general perception towards the capabilities of AI. After

that IBM, NASA and MIT created a few intelligent computers and machines. In 2011

SIRI and Alexa became household names of virtual assistants and drew public attention

towards AI. What started by SIRI and Alexa ChatGPT took it to a whole new dimension

and opened a floodgate for AI enthusiasts and investors.



AI as a competitor


Job displacement: A major threat looms over jobs, especially for routine tasks and it

grows bigger every day with the implementation of AI into business. AI is helping

organizations with process automation to increase efficiency and accuracy. Multiple

routine jobs such as data processing, employee training, customer service, bot

generation etc. are under threat and surely AI can outperform humans in these jobs.

However, human supervision is still necessary at least until now and many complex

processes require only human agents. Many aspects of customer interaction expect

sympathy, emotional intelligence and rational decision where humans will always

dominate over AI.


Economic impact: With the rapid advent of AI, it is difficult for many in the workforce to

learn advanced technologies quickly with expertise. Besides a large portion of the

population still relies on traditional education which may become irrelevant or less

relevant soon. Moreover, as machines take over more tasks certain skills will be

diminished which may lead to unemployment in general and economic disruption.

Skill redundancy: Certain human skills which AI can easily replicate will become

redundant. Service sector, retail or logistics where AI can perform better than human

concerns are worrisome. Those workers must adopt new skills or become obsolete.



AI as a complement


Job creation: While AI can create disruptions in the job market it can open up

dimensions for new jobs. Every new technology needs humans for creation,

deployment, operation and maintenance and AI is no different. Big companies and

investors are putting billions of dollars into AI tech development, and it has given new

opportunities for data scientists, researchers, machine learning engineers, operation

managers and even lawyers to handle new challenges possessed by AI technology.

Process support: Rather than replacing humans, AI can work alongside them to

achieve more efficiency and accuracy in complex tasks. In many companies where

process automation already took place, humans are still essential. AI and human

collaboration can boost up research and development in many areas. It can help

humans to solve medical challenges. AI can assist doctors in diagnosis, scientists in

solving complex equations and students learn more effectively. AI and human

collaboration can create marvels for humanity.


Lifestyle improvement: AI in near future can improve our lifestyles. It can replace or

assist humans in mundane or dangerous tasks. With the help of AI, we can monitor

changes in our health conditions and reduce life-threatening risks. It can help artists,

writers and designers generate new ideas. While autonomous cars are still a topic of

discussion, if implemented, they have the potential to save thousands of lives from road

accidents. The sky is the limit for all new ventures AI can open up for us to make our

lives more valuable, easy and long.


Conclusion


This is a completely uncharted territory that we are heading into. AI and Human.

Fictions have been written; imagination has been carved but no one truly knows what

will happen next. For millions of years, humans have been the most intelligent species

on this beautiful planet and ruled it. He shaped it at his convenience and never had any

intervention in his activities.


Now AI is here and ready to intervene in all aspects of human lives. It has already

started. Debates have intruded into our drawing rooms and meanwhile, we are

witnessing the massive deployment of AI and GenAI tools into businesses putting a

large chunk of the workforce on the brink of unemployment and it is just the beginning.

Giants like Microsoft have invested a wholesome amount of money in AI and working

with the creators of ChatGPT they are moving exponentially. Growth is on such a

massive scale that there is an outcry from some leaders and organizations to mitigate

the progress of AI for at least six months. Tycoons like Elon Musk have supported this

idea too. He many times has pointed out the threat which is unknown and unimaginable.


Surely AI has the power and capability to disrupt the norms and whole industries. Even

if we successfully measure the risk it possesses, we may not make ourselves prepared.

With the light-speed AI technology is growing, in the blink of an eye it may alter the

course of humanity.


On the flip side, AI can truly eliminate human mediocracy and provide excellence or

more than what we expect in every field. Working with AI humanity can achieve

milestones which we have never dreamt of. With the help of AI, we can create marvels

which never have been imagined before.


Debates are going on and both sides have their argument, but reality perhaps lies

somewhere in between. Regulations over misuse of AI and carefully monitoring the

progress of it will leave us enough time to be prepared for any altercation. Till then we

may enjoy the ride on the back of AI into the lands of opportunities.

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